> ## Documentation Index
> Fetch the complete documentation index at: https://docs.instaforge.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Privacy and GDPR

> Consent, how long data is kept, people's data requests and the AI notice.

Each assistant has its own privacy settings, so you can match each client's policy.

<Frame caption="Privacy: consent (1) and retention (2)">
  <img src="https://mintcdn.com/instaforge/HVDnlmyBMfIyfa_y/images/privacy.png?fit=max&auto=format&n=HVDnlmyBMfIyfa_y&q=85&s=5bc8431b5aa6af153d8eae4734955327" alt="Privacy: consent (1) and retention (2)" width="1950" height="825" data-path="images/privacy.png" />
</Frame>

## The settings

| Setting | What it does |
| - | - |
| **AI notice** | Before its first reply the assistant tells people it's an automated assistant. You can change the wording. |
| **Ask for consent (1)** | The assistant asks once, with Yes and No buttons, before storing the conversation. If the person says no, everything they write is deleted and only general answers are given. |
| **Privacy policy link** | Shown under the consent question. |
| **Retention (2)** | Old data is deleted automatically every night. 0 keeps data until it's deleted by hand. Active gift cards, open orders and future bookings are always kept. |
| **"Delete my data" phrases** | When someone writes one of these, all their data is deleted and they're told. |

## Data requests

Open the person in **Conversations** and use:

* **Export data** to download everything stored about them (the right of access).
* **Delete all data** to erase it (the right to be forgotten).

Every export and deletion is written to the **audit log** with who did it and when.

<Warning>
  The agency or the business is responsible for its own privacy policy. InstaForge gives you the tools; check the wording with whoever handles legal matters for the client.
</Warning>

## How we use AI page

Every installation has a public **How we use AI** page that explains, in plain words, what the assistant does with messages. Link to it from the client's privacy policy.


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