> ## Documentation Index
> Fetch the complete documentation index at: https://docs.instaforge.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Conversations and customers

> One inbox for every channel, a lead board, a customer list and alerts for your team.

Everything customers write, on Instagram, WhatsApp, Messenger or the website chat, lands in one place. From there you can take over a chat, move a lead along, tag regulars and see how fast your team answers.

<CardGroup cols={2}>
  <Card title="The inbox" icon="inbox" href="/conversations-and-customers/inbox">Every conversation, with taking over and correcting answers.</Card>
  <Card title="Leads" icon="filter" href="/conversations-and-customers/leads">Everyone who showed interest, from first question to paid.</Card>
  <Card title="Customers" icon="address-book" href="/conversations-and-customers/customers">Visits, value, tags and notes for everyone who wrote.</Card>
  <Card title="Team performance" icon="stopwatch" href="/conversations-and-customers/team-performance">How fast your team answers people who are waiting.</Card>
  <Card title="Alerts and notifications" icon="bell" href="/conversations-and-customers/alerts">Get told the moment something needs you.</Card>
</CardGroup>


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