Sign up for an agency account

When the platform offers it, you can create your agency’s account yourself and start with a free trial. Click Start free trial on the website, or Start a free trial under New here? on the sign-in page. If the page says Sign-up is closed, new agencies can’t sign up on their own right now. Use Contact us to ask the platform to set up your account for you.

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Fill in the form

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Confirm your email

Open the email Confirm your email to start Demo Studio (with your agency’s name) and click Confirm my email. Your agency’s account opens straight away and you’re signed in to the dashboard as its admin. The in-app guide shows you around, and the Quick start walks you through your first assistant. Until you confirm, the account can’t be used. Signing in shows Confirm your email first.

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The email didn’t arrive

• Look in the spam folder.
• Click Send the link again on the Check your email screen. You can ask again every 60 seconds.
• Or sign in with your email and password: the message about confirming has the same Send the link again button.

Each new link replaces the older one, so always use the newest email.

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Sending the form again

If you fill in the form again with the same email before confirming it, the newest form counts: its name, agency name and password replace the earlier ones. The link then asks for your password too (Enter your password). Type the password from the newest form and click Open my account. If you don’t remember it, fill in the form once more and use the link from that email.

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The link has expired

The link works for 48 hours and only once. An old or used link opens This link no longer works. Type your email and click Send a new link. Accounts that are never confirmed are deleted after about two days. To use the same email after that, fill in the form again.

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What the trial includes

The trial starts when you confirm your email. Your agency gets everything the plan includes: the number of assistants, the features and any included AI. Invite your team on the Users page, add clients and build assistants as you would on a paid plan. Settings → Plan shows your plan and when the trial ends. From five days before the end you also see a banner at the top of every page, and three days before you get an email.

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Adding a card

If the platform asks for a card before the trial starts, the dashboard opens on your plan page after you confirm your email. It says Add a card to start your free trial and shows when the trial ends. Click Add a card and enter it on the payment provider’s own page. Your account turns on as soon as the provider confirms the subscription. Nobody on the platform sees your card details. The trial days count from the email confirmation, also while you haven’t added a card yet. Without a card up front, you can subscribe at any time from Settings → Plan with Subscribe.

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When the trial ends

If you haven’t subscribed by the end of the trial, your plan page asks for payment and you get a few grace days to pay. After that, the platform can pause your agency: assistants stop answering, and only admins can sign in, to pay. Nothing is deleted, and everything turns back on as soon as you pay. To move to another plan, click Change plan on Settings → Plan, if the platform lets agencies change plan themselves. See What the agency sees.