Skip to main content
The shop is a simple page of products where customers order for pickup or delivery. The assistant knows the products too, so people can order in the chat.
The Shop page: open the shop (1), add a product (2) and a sold-out product (3)

The Shop page: open the shop (1), add a product (2) and a sold-out product (3)

​
Set up the shop

1

Add products (2)

A photo, a name and description (in each language), a price, a category and, if you want, how many are in stock. At 0 the product shows as Sold out (3).
2

Choose how orders are fulfilled

Pickup, delivery (with a delivery fee) or both, a minimum order, and a note (“Pick up at 12 Sample Street, Tue to Sat”).
3

Choose how people pay

With Stripe connected, customers can pay online. Otherwise they pay on pickup or delivery.
4

Share the shop link

The shop lives at an address like instaforge.app/shop/demo-salon. Put it in the bio, in stories and in the assistant’s answers.
The shop on a phone

The shop on a phone

​
Orders

Every order appears on Orders, with the items, total, pickup or delivery, and whether it’s paid.Move an order along: New → Paid → Ready → Delivered, or Cancelled. Each move tells the customer in the chat (or by email), so nobody has to ask “where’s my order?”.
Orders: filter by status (1) and move an order along (2)

Orders: filter by status (1) and move an order along (2)

Ideas: a salon selling the products used in the chair; a café selling cakes for pickup; a coach selling workbooks. Mention the product in the content plan and add a comment campaign with the keyword WANT.