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The assistant answers each person in the language they write in: English, Russian, Ukrainian or Spanish. Its fixed texts (the welcome message, starter questions, follow-ups, booking page, shop, gift cards and so on) can be written in each language too.

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Write once, translate the rest

You don’t have to write every text four times. Write it in one language and let the assistant’s AI fill in the others.
Languages: how complete each language is (1) and translating the missing texts (2)

Languages: how complete each language is (1) and translating the missing texts (2)

1

Open Languages

The cards (1) show how many of the assistant’s texts exist in each language.
2

Choose the languages to fill in (2)

Tick the languages and click Translate. Each text is translated from the language it’s written in.
3

Review and save

Every translation is shown next to the original. Fix anything you like, then click Save translations. Only empty languages are filled; nothing you wrote by hand is ever replaced.
Next to any text field with language flags there’s a translate button. It fills in the empty languages for that one field.

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Good to know

  • Translations use the assistant’s own AI and are counted in its AI costs.
  • Placeholders such as {{username}} and links are kept as they are.
  • With Draft and publish on, translations are saved to the draft.
  • The inbox can show any conversation in your language: switch on Translate into my language above the chat.
Ask a native speaker to read the welcome message and the booking page once. Those are the texts every new customer sees.