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Users

See Roles and access for the roles and how to invite people.

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Analytics

Analytics (admins) shows how the team uses the platform, what all the assistants add up to, response times and system health.
Analytics: choose who is measured

Analytics: choose who is measured

Nobody is measured until you choose who to include on the Users page. Analytics then records sign-ins and activity for those people only.

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Change several at once

Add the same answer, or change the same setting, across the clients you pick.
Change several at once: which clients (1) and check first (2)

Change several at once: which clients (1) and check first (2)

1

Pick the clients (1)

Tick the clients the change is for, or Select all.
2

Choose the change

Add an exact answer (FAQ), Add to the knowledge base or Change a setting, and write a note for the history.
3

Click Check first (2)

See what will change for each client, then apply.
Each client keeps a version from before the change, so any of them can be put back from its history.
Ideas: a new holiday opening-hours FAQ for every client; switching on follow-ups for all salons; adding a line about your new privacy contact to every assistant.